1. Outbound Calling:

• - Conduct outbound calls to potential and existing customers to promote company products/services.
• - Introduce products/services, provide relevant information, and address any questions or concerns.
• - Engage prospects in meaningful conversations to assess their needs and determine the best solutions

2. Lead Generation:

• - Identify and qualify leads by gathering relevant information and determining their potential interest.
• - Update and maintain an accurate database of customer information, ensuring all details are recorded in the CRM system.
• - Follow up on leads generated from marketing campaigns or other sources to convert them into sales opportunities.

3. Appointment Setting:

• - Schedule appointments for the sales team with qualified leads, ensuring a smooth handover of information.
• - Coordinate with the sales team to align schedules and ensure timely follow-up on appointments.

4. Customer Relationship Management:

• - Build and maintain strong relationships with customers, ensuring a positive experience with every interaction.
• - Handle customer inquiries and resolve issues in a timely and professional manner.
• - Provide feedback to the sales and marketing teams on customer responses and market trends.

5. Sales Targets:

• - Work towards achieving and exceeding daily, weekly, and monthly targets for calls, leads generated, and appointments set.
• - Monitor individual performance metrics and make adjustments to improve outcomes.

6. Reporting:

• - Prepare and submit daily, weekly, and monthly reports on telemarketing activities, lead generation, and results.
• - Provide insights and suggestions for improving telemarketing strategies and processes.

7. Continuous Learning:

• - Stay updated on company products, services, and promotions to provide accurate and compelling information to customers.
• - Participate in training sessions and workshops to enhance telemarketing skills and product knowledge.

• - High school diploma or equivalent (Bachelor’s degree in Marketing, Sales, or related field preferred).
• - 1-2 years of experience in telemarketing, customer service, or a related field.
• - Strong verbal communication and interpersonal skills.
• - Persuasive, with the ability to overcome objections and close deals.
• - Familiarity with CRM software and basic computer skills (e.g., Microsoft Office).
• - Ability to work independently as well as in a team-oriented environment.
• - Goal-oriented, with a strong focus on achieving sales targets.
• - Positive attitude, self-motivated, and able to handle rejection.

• - Competitive base salary with performance-based bonuses.
• - Comprehensive training and development programs.
• - Opportunities for career growth and advancement.
• - A supportive and collaborative team environment.